Privacy Policy

ShapeThread LTD (“we”, “our”, “us”) operates as a digital company providing structure kits, templates, diagrams, and content refinement services. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.

1. Information We Collect

We may collect:

  • Name and email when you submit a contact form.
  • Inquiry details related to products or services.
  • Basic technical data (browser type, device type, usage statistics) for website performance analysis.

We do not collect payment information directly. All payments are processed securely by third-party providers.

2. How We Use Your Information

We use collected data to:

  • Respond to inquiries.
  • Process product or service-related requests.
  • Improve website performance and user experience.
  • Provide support and communication related to your purchase or project.

3. Data Protection

We store personal information securely and do not share it with third parties except:

  • Payment processors (for purchase completion).
  • Essential service providers supporting website operations.
  • When required by law.

We never sell personal data.

4. Cookies

Our website may use cookies for:

  • Basic functionality
  • Analytics
  • Improving user experience

You may disable cookies in your browser settings.

5. Your Rights

You may request:

  • Access to your stored data
  • Correction or deletion of your data
  • Limitation of processing

To make a request, contact us at [email protected].

6. Contact

ShapeThread LTD
 50 Princes Street, Ipswich, Suffolk, IP1 1RJ
 Email: [email protected]